- A 5% processing fee will be charged for all cancellations.
- No refunds will be provided for any missed classes.
- Except for students joining a class later in a session, fees cannot be pro-rated for any missed sessions in multi-week programs.
- Full refund (minus processing fee) up to 2 weeks prior to start of class.
- 50% refund (minus processing fee) up to 1 week prior to start of class.
- No refund if canceled less than 1 week prior to start of class.
All classes will be held regardless of weather, including outdoor recess.
In the unlikely event that a class is canceled, such as when an instructor is ill and no replacement can be found, power outages, and unexpected school closures, we will attempt to contact parents/guardians as early as possible. Please be sure that we always have up-to-date contact information.
If a class is canceled, we will attempt to reschedule the class. If the class is rescheduled, no refunds will be given. If the class cannot be rescheduled, the prorated cost of the class, excluding any materials fee, will be refunded.
Drop off and pickup policy
It is the responsibility of each family to arrange for appropriate drop off and prompt pick-up of the child at the beginning and conclusion of each class. Please be on time. Repeated late pickup or early drop off may result in additional fees or in your child’s dismissal from the class without refund.
If behavioral issues arise, the teacher reserves the right to decide if a student shall continue participating in class. This policy is being implemented because there is not support/additional staff available to assist in behavior management. If issues arise, parents will be contacted and refunds may be issued.
Use of our Website and Materials
The contents of the Rosie Research website (the website) are protected by copyright and trademark laws, and are the property of Rosie Research. Unless we say otherwise, you may access the materials located within the website only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material.
You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the website. Only if you obtain prior written consent from us — and from all other entities with an interest in the relevant intellectual property — may you publish, display or commercially exploit any material from the website.